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Student Finance advisor

London

£24K per year

Full-Time, Monday to Friday 9am to 5pm

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Responsibilities

  • Support in the delivery of all student finance related activities.
  • Provide professional advice and information to student and prospective students.
  • Be conversant with student finance regulations.
  • Support the development and enhancement of Student Finance systems and processes.
  • Coordinate student finance information and communications including the student finance web pages, calendar and training activities.
  • Develop and maintain systems to ensure oversight of the operation of student finance processes.
  • Deliver advice with casework on areas including tuition fees, payments, registration, funds and bursaries.
  • Provide financial support by signposting, referring students to appropriate services within and external to the University.
  • Support in maintaining a strong proactive customer-focused service to student.

    • Candidates will have experience of working in higher education, or a similar environment and should have:

  • Experience of working under pressure and managing priorities.
  • Experience of providing advice to student and applicants.
  • Experience of using Microsoft packages such as Word, Excel, Teams, OneDrive and PowerPoint.
  • Excellent interpersonal skills and the ability to communicate effectively.
  • The ability to organise your own work, and the work of others, prioritising workload to meet key deadlines.
  • A high degree of accuracy and the ability to pay close attention to detail.
  • The ability to remain calm under pressure.
  • The ability to build and maintain relationships with key stakeholders in a professional manner.
  • The ability to analyse and interpret data.

    • Benefits:

  • Annual leave (5.6 weeks) including bank holidays
  • Work place pension scheme (NEST)
  • Statutory sick pay
  • Statutory maternity / paternity pay
  • Career development opportunity
  • Training and self-development
  • Gym membership discounts
  • Retail discount schemes
  • Investing and savings opportunities
  • Financial wellbeing – personal debt advise
  • Cinema and grocery discounts
  • MYMINDPAL
  • Voluntary private medical insurance
    • Apply