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Registry Support Officer

Leeds

£23K-26K per year

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The key responsibilities of the position of Registry Support Officer include

  • Managing student and course administration and related processes & practices to ensure that they are efficient and effective.
  • Ensuring that the activities of Registry are well-planned and in line with the ESL annual cycle of business and commensurate with a facility for flexibility and an ability to be responsive to unexpected challenges.
  • Making sure that the processes relating to the enrolment and re-enrolment of students are appropriate and effective and supportive of the recruitment and retention of students by ESL.
  • Ensuring that the student assessment process is well-managed, that all aspects of the same are fair and secure and that the results are correctly recorded and that assessment boards/panels are properly organised and supported.
  • Delivering effective timetabling of classes which has regard to the efficient use of available resources.
  • Providing reliable information for students and Lecturers as to all aspects of class timetabling.
  • Making sure that all courses are appropriately supported administratively.
  • Ensuring that individual student issues – mitigating circumstances, complaints, appeals and student disciplinary hearings etc. are arranged and conducted fairly and consistently with decisions being taken in a timely manner, properly recorded and effectively communicated to the student in question.
  • Participating in all necessary preparation and work in relation to regulatory body and collaborative partner University visits/meetings.
  • Additional responsibilities of the Academic Registrar include

  • Ensuring that the organisation’s contract with students in relation to academic matters is clear, fair and meets all necessary external requirements.
  • Ensuring that the content of relevant areas of the ESL website is accurate and up to date.
  • Attending all necessary and relevant meetings as required;
  • Such other reasonable and relevant duties and responsibilities as the academic Register/Academic Dean may require from time to time.
  • Educational Qualifications required

  • Essential: Bachelor from any UK university
  • Desirable: Masters from any UK university
  • Benefits:

  • Annual leave (5.6 weeks) including bank holidays
  • Work place pension scheme (NEST)
  • Statutory sick pay
  • Statutory maternity / paternity pay
  • Career development opportunity
  • Training and self-development
  • Gym membership discounts
  • Retail discount schemes
  • Investing and savings opportunities
  • Financial wellbeing – personal debt advise
  • Cinema and grocery discounts
  • MYMINDPAL
  • Voluntary private medical insurance